![]() ![]() That same day we started with the recommended Botox in my forehead and eyes. She takes pride in her work, cares for her patients and is very knowledgeable. During my consultation with Ashley she instantly made me feel at ease explaining the process and gave me options. I was feeling so aged, embarrassed and uncomfortable in my own skin. While checking out I was talking to the ladies at the front desk asking questions about their products, additional services etc., they actually listened to all my concerns and made me feel comfortable enough to schedule a Botox consult with Ashley. The staff at the front desk were so friendly and professional. The office is beautiful, bright and clean. I first came to them for a skin check and removal of a skin cancer spot on my face. I am so thankful Lark Dermatology came to Bonney Lake. As a patient, I need a dermatologist that will communicate and that I know I can count on if I have questions or needs so I’m not sure I’ll be back. ![]() Or at least keep me updated and not just completely ignore and disregard my needs. If the doctor was busy, I can’t understand why the assistants didn’t jump on the phone and try to help. I just felt it was unprofessional to not call back a patient that has a need during after care. I can’t risk getting an infection since I’m pregnant, so I have just been taking apart the capsule and mixing the powder insides with juice. Then it’s the weekend, and now it’s Monday - still nothing. And I never received a call back the next day. Front office said they were busy and would probably see it/get to it an hour from the time I called. I called later that day to check back in so I could start taking medication before too much time passed. The front desk said they sent my request to the back and that’s the last I ever heard. The capsules are huge and I can’t take large pills, so I called the very next morning and asked if there was a different medication I could maybe have. They prescribed me pills to prevent infection. The reason for my 3 stars is because of the after care. The staff has always been friendly and I like how they put on music and made the mole removal process a little more bearable. They spotted a mole that was questionable and removed it. Overall I’ve had a good experience with Lark Dermatology. ![]()
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